You’ll receive a return label via email that has an address of where to ship the jewelry.Choose your preferred UPS return method – whether you want them to pick up the item from you or you drop it off at a UPS location. Check the box that you agree to return the item within 30 days and click on Continue.Choose whether you want a refund or replacement.Choose whether both the item and the box are damaged.Click on Return or replace selected items.Check the box next to the item you are returning.Click on the Return items button next to the order.Search for the relevant order you purchased the jewelry with.To return jewelry purchased at Costco online, follow these steps: Returning Jewelry Purchased at Costco Online After the verification process is complete (which may take up to five days), Costco will process your refund through your original payment method.A Costco graduate gemologist will verify the authenticity of the jewelry.You’ll receive a credit memo as your items go for verification within 48 hours.Head to the store’s customer service desk and present the items.Remember to carry the necessary paperwork, such as the original receipt (not compulsory) and the IGI or GIA report if the jewelry is one carat or more.Go to any Costco warehouse location near you.To return jewelry purchased at a Costco store, follow these steps: Returning Jewelry Purchased at Costco Store You can use the refund at any time in any Costco store or on. Once verification is complete, Costco will process your refund through the payment mode you used at the time of purchase. Before Costco processes your refund, your jewelry goes through the verification process, which can take up to five days. Upon returning the jewelry, Costco will issue a credit memo in the refund amount. A Costco graduate gemologist will then inspect the jewelry within 48 hours of return to authenticate it. You can do this by providing a GIA or IGI report for each piece of jewelry that’s 1.00 carat or more. Costco will even let you return items purchased online and get an in-store credit or refund.įor Costco to accept your jewelry return, you’ll need the original paperwork that proves that the item is authentic. How to Return Jewelry to CostcoĬostco has a no-questions-asked policy on all returns, which means you can bring back any item at any time. Costco has a risk-free 100% satisfaction guarantee as per its return policy that doesn’t set time limits on the acceptable return period for items purchased at the warehouse. You can return most items, including jewelry purchased at Costco, after 90 days for a full refund or exchange. Here are some types of jewelry that you can return to Costco:Ĭan You Return Jewelry to Costco After 90 Days? Costco will, however, not accept returns on custom-made items or personalized jewelry unless they are defective or different from what was ordered. As long as the item you bought at Costco was damaged or defective upon purchase, you can get a refund or exchange.
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